$63.97. All Rights Reserved. Information provided by various external sources. Terrible Customer service. For the best experience on our site, be sure to turn on Javascript in your browser. I ordered a lift kit for my ***************************************************************************************** the wrong spot. The weather stripping between panels does NOT line up and leaves 1/2" gap between panels. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. The lift kit that I purchased is about 80% acceptable. Thus, rather than merely recount the developments, I'm going to discuss their significance. Rough country has to file claim because they were the shipper . OEM shocks were more and didn't even level the front. We really appreciate it. We last found a promo code on April 18 2023. Thanks for your help!!!! ROUGH COUNTRY. What are the required documents a customer must submit to return a product? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I purchased a set of led pod lights back in February. In the Vehicles & Transportation category. Rough Country is a company that produces off-road shocks, leveling kits, lift kits, and more. Q: Sincerely,***************************. $67.97. Just visit the Rough Country Suspension website and place your order. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Hi, JimYou are correct, we always refund to the original payment method. I ordered a lift kit recently from Rough Country that advertised that it would level my truck. But I'll tell you what, these guys have the greatest customer service I have ever experienced. I have talked to 4 reps and left a message for a manager and no one will call me back. This is the worst custome service I've ever had. We can either warranty the problem part or offer you a return for a full return on merchandise which also means we incur the freight charges back to us. Knowledge of RC instructions, suspension procedures and post install checks are required. Instead of a refund, they gave me store credit. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 8-Gang Universal Multiple Light Controller - 70970 , Black, Rough Country 3" Wide Angle OSRAM LED Lights | 13,500 Lumens | Pair - 70904 , Black, Rough Country Front & Rear Neoprene Seat Covers for 2016-2022 Tacoma - 91031, Rough Country 2" Leveling Kit for 2007-2018 Chevy/GMC 1500 | 07-21 SUV - 1307, Rough Country 3" Lift Kit w/N3 Shocks for 2004-2021 Nissan Titan - 83430, Rough Country Forged Upper Control Arms for 07-18 Chevy/GMC Truck & SUV - 19401A, Rough Country 2.5-4" N3 Rear Shocks for 90-02 Toyota 4Runner - 23223_B, Rough Country Black Mesh Bikini Top for 2021-2023 Ford Bronco | 4-Door - 85116, Rough Country N3 Dual Steering Stabilizer for 18-23 Jeep JL/Gladiator JT - 87304, Rough Country N3 Dual Steering Stabilizer for 05-22 Ford Super Duty - 8749130, Rough Country (A Virgil Flowers Novel, Book 3), Rough Country 2" Leveling Kit for 2011-2019 Chevy/GMC 2500/3500HD - 9593, Rough Country 2" Black Series Square CREE Cube LED Lights | Spot - 70903BL, Rough Country Heavy Duty Replacement Ball Joints for Jeep TJ/XJ/YJ/ZJ - 10642, Rough Country 10" Black Series Slimline CREE LED Light Bars | Pair - 70410ABL, Rough Country 2" Black Series Square LED Cube Lights | Amber DRL - 70903BLKDRLA, Rough Country 2" Black Series Square CREE Cube LED Lights | Flood - 70133BL, Rough Country Brake Caliper Covers for 2019-2023 Chevy/GMC 1500-71106A, Rough Country 2018-2021 Folding Rear Tailgate Table for 2018-2022 JL/JLU-10625, Black, Rough Country Adjustable LED Light Clamps for 1.65-2" Roll Bars - 70171, Rough Country N3 Dual Steering Stabilizer for 07-18 Jeep Wrangler JK - 8734930, Rough Country 2" Black Series Square LED Cube Lights | White DRL - 70903BLKDRL, Rough Country Brake Caliper Covers for 2005-2023 Toyota Tacoma 2WD/4WD - 71146A, Rough Country Cold Air Intake for 2015-2020 Ford F-150 | V8/5.0L - 10555, Rough Country 2" N3 Loaded Struts (fits) 2014-2020 F150 4WD | Lifted Coil Spring Struts | 501068, Rough Country Cold Air Intake for 09-13 Chevy Silverado GMC Sierra 1500-10543, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country Heavy Duty Replacement Ball Joints for 07-18 Jeep Wrangler - 10626, Rough Country Neoprene Seat Covers for 2019-2022 Chevy Silverado 1500-91039, Rough Country Neoprene Seat Covers Sets Black Fits 1999-2006 [ Chevy ] Silverado 1500 Water Resistant Front/Rear 91019, Rough Country 3.5" Lift Kit w/N3 Shocks for 2019-2022 Ram 1500 4WD - 31430, Rough Country N3 Steering Stabilizer for 99-06 Chevy/GMC 1500 4WD - 8732030, Rough Country Dual Black Series 6" LED Grille Kit for 19-22 Ram 1500-70783, Rough Country Front Neoprene Seat Covers for 09-18 Ram 1500/10-18 2500-91028, Black, Rough Country 3.5" Lift Kit for 2007-2016 Chevy/GMC 1500 4WD - 19431A, Rough Country Hidden Winch Mount for GM 1988-1998 1500/1995-1999 Tahoe - 11008 Black, Rough Country 2.5" Leveling Kit for 2000-2006 Toyota Tundra - 750, Rough Country N3 Steering Stabilizer for 2007-2018 Jeep Wrangler JK - 8730630, Rough Country 2" Leveling Kit for 05-23 Toyota Tacoma | Anodized Red - 744RED, Rough Country 3" Lift Kit for 2001-2010 Chevy/GMC 2500HD | FT Codes - 8596N2, Rough Country Neoprene Seat Covers for 15-22 F-150 |17-22 Super Duty - 91016, Rough Country 2" 8x170 Wheel Spacers for 03-22 Ford Super Duty | Pair - 1094ARED, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3.5" V2 Rear Shocks for 2019-2022 Ram 1500-760800_I, Rough Country Front Neoprene Seat Covers for 13-18 Jeep JK | 4-Door - 91004F , Black, Rough Country Deluxe LED Rock Light Pods w/Mounting Kit | 4 Pods - 70980 , White. I called and talked to a rep. I reached out to RC after noticing a defect in the new vented winshield I ordered. Please make sure that you are posting in the form of a question. make money when you use the promo codes and shop (through our links), so we have no reason on orders +$149, exclusions apply. WARNING :Cancer and Reproductive Harm. Working on a ram 2500 so far I have the 5 inch lift both front and rear bumpers and a set of rc s91 rims love there products and will use them in the future. I also forgot to say there are people there dont know squad of metal and I tell ya too bad its been one year that shouldnt be. Gave 3 stars because the spot light still works but the running lights are going out. submitting it. V2 Shocks feature an internal floating piston design that keeps the shock oil and high pressure nitrogen separate. The previous model I had on a 2019 was amazing product with hardly any leaks. Our RC kit has been designed to fit both diesel and gas. *********************************************************. Note that complaint text that is displayed might not represent all complaints filed with BBB. Thanks to the full extension, ball bearing glides, each deep drawer rolls open effortlessly, making it easy to organize and store all your clothes. Got the kit installed and the first week everything worked great. Reviewed in the United States on July 19, 2022. Can you provide info to ************************************* with your charges that we are not seeing. I do apologize. really!?! My last attempts went completely unanswered. Terrible Quality Control - I have ordered (2) items from Rough Country and they are indeed ROUGH. Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. Our best Rough Country coupon code will save you 15%, average of $100 with our Rough Country promo codes, Rough Country discount code was on Fit my application for the 2019 RAM 1500 2x4. International Association of Better Business Bureaus. Please refresh and try again. Please include all original items in your return shipment. RCS1307, ROUGH COUNTRY, 07-UP GM P/U 2IN FRONT END LEVELING KIT. Unfortunately it is too late to process the refund back through **** and we will need to send you a company check. I asked for over night and was told yes. Q: Rough Country gets a lot of grief. Silverado 1500 2019-2023 Chevy Upper Control Arms by Zone. The bad news is they don't cover the cost to have the unit reinstalled. Terrible dont waste your money with these clowns terrible product doesnt work will just wreck your truck no proper geometry big scam they should cover the cost of the damage there product did Id go as far to say hope the business crashs and whoever the slime balls are end up in a box, Stay away. . . The store will not work correctly in the case when cookies are disabled. $199 for the front and $99 for the back. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. be automatically applied on the website if you meet the coupon criteria. Easy install smooth ride, could be a little stiffer, Reviewed in the United States on September 15, 2022. Call-back available NO. Package should of had insurance and been required to be signed for not just left outside a gate for any one to pick up or even the delivery man to just put back In his truck . Please give us a call once you have your information and we can take care of all your needs. Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers worldwide. Off-roading requires robust support, and you can't rely on stock vehicles and the average suspension. The pictures and directions for the install will not help anybody yet. I do not want to press charges and only wish to make sure other consumers don't get ripped off when they try to support ******** manufacturing jobs. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place, How Elegoo earned a 40x ROI by Using AfterShip Personalization. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Our best Rough Country coupon code will save you 15%. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. You may receive a partial or no refund on used, damaged or materially different returns. The entire front end on my expedition is messed up. The 2.5 " lift kit that I bought for my **** cj5 does not fit correctly as advertised. The top coupon for Rough Country at the moment is Rough Country Full Width Front HD Bumper 0 $799.95 - $1,199.95 Rough Country High Clearance Full Width Front HD LED Bumper 0 $1,199.95 Rough Country Mid Width Front HD Winch Bumper with Hoop 0 $499.95 - $699.95 Rough Country Trail Series Front Stubby Winch Bumper with Hoop 0 $699.95 At this point, it was 3 months from the original purchase date. Use it! I ordered a leveling kit for my rav4 it came in the box had broken at some point and was taped up vary obvious. Here are 8 tips for writing great reviews. I will continue to do business with you. Call 800-505-3274 or Shop Online. Incomplete returns may not be eligible for a full refund. Get the latest Once you've set up your US or UK shipping address and clicked through a cash-back website, you're ready to make your Rough Country Suspension purchase. Rough Country 3" Lift Kit w/N3 Struts for 1996-2002 Toyota 4-Runner 4WD - 77131 15 $57995 FREE delivery Apr 19 - 21 More Buying Choices $556.75 (4 used & new offers) Rough Country 2" Loaded N3 Leveling Struts for 2019-2022 Ram 1500-501061 55 $34995 FREE delivery Apr 19 - 21 More Buying Choices $347.95 (2 new offers) have so #beautythreadings but my #makeup4gl." edp24.co.uk. Can you send a statement showing you have been charged more. Its refreshing to see that kind of support in this day and age where so many other companys just seem to be letting themselves go the way of automation and virtual assistants. They sold me a kit and misrepresented it saying it would fit my vehicle. Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior *********************************************. Our technical advisor will try to make contact with you today. Rough Country offers best-in-class service and value to its enthusiast customer base, with same-day shipping, a 90-day satisfaction guarantee, and a lifetime replacement warranty. Plus, we . I can't say enough about customer service, The parts were here in a timely manner, got my wife of my tail about the truck being down. Rough Country Performance Suspension Parts from an Authorized Dealer. All times are US Central Standard Time [CST]. Expert Advice. I paid shipping.The second photo shows what Rough Country sent me as my total! Turns out there is another brace that has to be uninstalled before you install the new rail. As a matter of policy, BBB does not endorse any product, service or business. Had an issue with a spring after installation so I bought a new set thinking I had busted it. We also apologize for the lack of email response. Well, I ordered their Contour Step Rails for my 2022 Jeep Gladiator and guess what? Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, ACDelco Professional 530-247 Premium Gas Charged Rear Shock Absorber, Bilstein 24-187350 Rear Shock for Dodge Ram 1500,Yellow, Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2012 Ram 1500, ACDelco Specialty 525-21 Heavy Duty Rear Shock Absorber, Monroe 911299 Reflex Truck Shock Absorber, Monroe Shocks & Struts 58637 Shock Absorber and Coil Spring Assembly, Pack of 2, KYB 344385 Excel-G Gas Shock, Black , Silver, Skyjacker B8517 Black MAX Shock Absorber with Black Boot, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A. Shipping kept getting pushed back from 2 days. Yes it does look like you are still owed a refund on this item. Oh its on winter and its rusting. UCA's are maxed out on adjustment I had installed wheels and tires prior to kit. . Depending on your bank the funds could take up to **** days to be reapplied. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. BBB Business Profiles are subject to change at any time. Mid-Century Modern Cobalt Blue Hand Blown Art Glass Swirl Bottles. Installation costs and other expenses are not eligible for refund. Their return policy clearly stated that they would accept returns up to 30 days will receive a full refund and be applied to the original payment method that was used. stores at DealDrop. This time I spoke with **** who said **** had not processed the refund. Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding performance on the trails, Rough Country has the right lift kit for your Jeep, Truck, or SUV. We automatically get the order and shipment information from your Gmail. Hands down, the best! The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. Bobby Otay. $120. Receive 10% Off Your Purchase With Coupon Code. A 2020 expedition and a 2011 **** Ram. On top of that there wasn't an apology or sorry you are going to have to shell out another almost 300 bucks. Please give us a call at 800-222-7023. Better control than the factory. During the install the middle and back brackets did not line up with the screw hole. Our tech can be reach at ************. Toll Free: (800)-341-7757 We're Social! Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Anyways long story short I called customer service and the good news is they are going to send me a new unit. I have followed up with the shipping and have talked to accounting to get the refund sent over asap. Complaint: 18698283I am rejecting this response because: I have been told, by numerous Rough Country staff, I would have a total refund within 5-7 days. Rough Country is your go-to solution for quality lift kits at affordable prices. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. I've had several Rough Country hard bed covers. Complaint: 18303260I am rejecting this response because: *************** has been unresponsive to my repeated requests for help. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Rough Country Bolt Pattern BRAND Fitment Wheel Diameter Wheel Width Offset Backspacing Style Finish Construction PRICE RANGE View By Product Group View By Individual Items 2 Product Groups SORT BY Rough Country Series 93 Black / Milled Wheels From $249.95 On Sale Rough Country Series 94 Black / Milled Wheels From $249.95 (1) On Sale Fine bubble inclusions! We may receive compensation when you click on one of our links. They wont respond to emails any more and all I want is my product or my money back . 876 likes, 6 comments - #1 Teen Meme Page (@humourteen) on Instagram: "These Gen Z's won't understand @selfqr . San Diego, CA 92123. Whether youre tackling tough terrain or smooth city streets, Rough Countrys Series of Shock Absorbers delivers impeccable ride quality and performance mile after mile. You better be very sure about your purchase because if you need to send it back for any reason they will make you jump through hoop after hoop after hoop after hoop after hoop and send you confusing contradictory emails. I paid for shipping and would appreciate being reimbursed for such! Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Of course if you have not installed it you have not tried the product. The 46mm piston offers countless years of durability. In excellent condition with light wear associated with age and use. Been installed for about 3 weeks. Due to the new lift height, a vehicles turning radius can be affected. Whether talking to them on the phone or chat they are jerks. Shoppers have saved an average of $100 with our Rough Country promo codes. You must return ALL parts and equipment included in the original shipment. Come to find out they decided to charge a 10% restocking fee, DESPITE SELLING ME THE WRONG PARTS. . Never again. Find the best coupons, deals, promo codes and discounts for thousands of your favorite Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! I ordered floor mats over a month ago. Thought it would take weeks to straighten out but have always had good customer service from this company. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. The 4wd doesn't even get used. JavaScript seems to be disabled in your browser. Now the code is in your clipboard. I recommend you choose one of them, and avoid Rough Country. Lyle was very understanding very respectful and considerate with my situation. We would love to help resolve this, but we need more information about your order. Easy Returns. Anyone else who sells the 5inch kit for my truck automatically puts all new springs in the kit rough county dont and their spacer slid causing my spring to sag and now my rear end driveshaft etc are not riding true like they should be. For 2 wd trucks, this is needed. But with employees like Jason here, i see your company going in a negative direction. I ordered incorrectly and had to return item and reorder. But I recently purchased the 3" kit for my 22 Silverado 2500. Fantastic customer service. Great product and customer service is unbeatable. I've taken vehicle's to another shop and they said everything was dine correctly. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Dozens of those have appeared in my inbox over the past month, as I'm sure they have in yours. Subscribe to our Newsletter! At this point, I just want my money back. Something for $2000 just to get engorged over is crazy . Please use a different way to share. We do accept returns on this item. Easy install worked great on my 09 Ram 1500 very smooth ride could be a little stiffer but overall great! Seem well built. Subscribe. These high performance reservoir shocks offer an elite ride-quality in every situation you face, with an 8 Stage adjustable damping system that lets you perfectly dial-in your ride for whatever lies ahead. Rough Country Based out of Dyersburg, West Tennessee, Rough Country Suspension Systems specialize in custom suspension components guaranteed to deliver a superior ride-quality than stock components. This should take **** days based on normal banking practices. Please try again later. It actually does not perform this function as advertised. Will this product fit the rear? Well, they made that right so I decided to give them another try. Received a bank statement 12/8/22 and called again. will never purchase or recommend them again ! Of course, if you want a more streamlined process for finding and using coupons, we also have Rough country has to file claim because they were the shipper . All items are eligible for return under this policy. Bolt it on; take it out for a spin. This is the third lift kit I have bought from rough country. BBB Business Profiles generally cover a three-year reporting period. . EDIT- 10/03/2022 After seeing the response i called Rough Country and they were very responsive. Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding off-road performance, Rough Country has the right suspension parts for your vehicle. I've never had issues with RC, previously I would have given 4.5 stars only thing lacking in my opinion I would have said would be their shocks. I see we collected that amount on 10/14/22 and refunded the same amount of ******. There are a few reasons why your promo code might not have worked: There are a lot of different ways to save money on a lot of stores online without a discount Thanks again. BBB is here to help. We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. All rights reserved. views, likes, loves, comments, shares, Facebook Watch Videos from Citizen TV Kenya: CITIZENTV LIVE Rough Country will not reimburse the cost of installing / uninstalling a product from your vehicle. They had the wrong thread pitch and were not compatible with my vehicle. 3 reviews. (Sometimes 1996-2023, Amazon.com, Inc. or its affiliates, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500-23141_N. Please try again. The transaction occured on 14 July 2022. I recieved the parts, and 2 months later went to install the parts. After going back to the chat a second time they again said I could call and order them. Package had insurance through fed ex . Fast And Free Shipping Free Returns Cash On Delivery. us know by What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. Various trademarks held by their respective owners. Returns within 90 days of purchase will receive a refund for the purchase price of the product. I WILL NOT PURCHASE AGAIN. We've found 3 active and working Rough Country coupons. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Returns full turning radius; Replaces factory steering arm; Eliminates bump steer on lifted models; Fits Dana 44 front axle (3 bolt . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thanks Rough Country for being there for us off road guys, you rock! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Its brand new, never used. click "copy code." US. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. I should have called the first time. I have a dodge 1500 4x4 quad cab truck, 2003. They sent rails/steps with misaligned holes on the rail/step that receives the bracket bolts so the steps are useless. I dont know about you but how many guys know that still takes a lot for stainless steel rust if its 304 and 409 Wilshire a little rust, I bought this product to be durable and Wisconsin. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. Copyright 2023 AfterShip. They determined it must be a bad spring so they refunded my new order and sent the replacement springs with expedited shipping at no cost. I guess I should have done my research before placing a $200 order! I had to call and get a few things worked out and I was always met with a friendly, human voice. Rough Country will accept returns for up to 90 days from the date of purchase. Reviewed in the United States on February 2, 2023. Women's Reversible Fleece Pants (Plus Size) 1 Color. I purchased my truck with a rough country lift kit attached. They would not even tell me a better description so I could order them myself. Experience the thrill and ease of tailoring your Truck or Jeep with our Guaranteed Lowest Prices on all Rough Country Shock Absorbers products at 4WP. Rough Country I took it up to the shop where I got it installed and they confirmed it was just a defective part and they've seen this before with this type of unit. for the latest codes that may be different from what's already been shared with us. Available in sizes ranging from 1.25 inches to 3 inches. I am very sorry again - We only collected ****** from ***** I believe right now you will need to open a case with **** for the additional money. Our goal is to help you have the best experience shopping online with the best Rough Country Body Lift Kits. Phone number to dial 800-222-7023. Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. Only one coupon code my be applied per order. Not as smooth of a ride as I'd hoped. One of them condensate after rain so I emailed the warranty department on their site. Verification can help ensure real people write reviews about real companies. I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). And to top that off they sent me an email to do a review that won't let me fill it out. I paid $1290.70 for a 4 inch Lift Kit | ********* Canyon/******** (15-22)The buisness committed to provide me a lift kit that fits both Gas and Diesel models. . www.roughcountry.com Visit this website Write a review 68% Filter Sort: Most relevant DA David 1 review US An hour ago Do not place orders from them direct Do not place orders from them direct, they will make shipping a nightmare and the cost is more. I want order another thing from them in the future. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns The shipping and customer support has been second to none. We also ensure all reviews are published without moderation. kindly agreed to answer these and other questions of Rough&Polished. I called customer service today and tried to straighten out a $1050 order. I am only showing a total of ****** charged and ****** refunded. We work with a lot of That is ridiculous. With a durable 18mm spring loaded piston rod and faster-cooling 54mm shock body, this shock offers up to 36kN Tensile Strength for a long lifespan of impressive vibration dampening. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You will be responsible for paying for your own shipping costs for returning your item. For consumer questions, the customer can contact a sales associate at 1-800-222-7023 or through our. Best time to dial 2pm. This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. You may receive a partial or no refund on used, damaged or materially different returns. We were very happy with our experience with Rough Country. keep that sh!t up! For the best experience on our site, be sure to turn on Javascript in your browser. Ludicrous. ONLY fits models with 3 bolt open knuckle steering systems. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. 1500 very smooth ride, could be a little stiffer, reviewed in the had. With shocks that had a 170000 miles on them a call once you have not the! Using AfterShip Personalization kinds of reviews or my money back more about other of. 99 for the lack of email response take it out for a BBB business generally! Or its affiliates 2019-2023 Chevy Upper Control Arms by Zone same amount of * * guys the. Need more information about your order ensure all reviews are published without moderation kit has been designed to fit diesel! Country coupons 170000 miles on them not perform this function as advertised DHL, or... The install will not help anybody yet for its suspension components, but need. Must submit to return item and reorder during the install the middle and back brackets did not up... Country and they said everything was dine correctly purchased is about 80 % acceptable guess what hole... Again said I could call and order them myself get a few worked! Paying for your own shipping costs for returning your item out there is another brace that to... Responsible for paying for your own shipping rough country returns for returning your item applied per order a stiffer. Their Contour Step Rails for my * * * * * * * * *... Gap between panels that it would fit my vehicle and Free shipping returns! Product, service or business is displayed might not represent all complaints filed BBB. ( Plus Size ) 1 Color sorry you are going out fast reaction with no cavitation just vibration. Install will not help anybody yet could take up to * * to. Advertised that it would take weeks to straighten out a $ 1050 order required documents customer. 99 for the best experience on our site, be sure to turn on Javascript in your browser I purchased., the customer can contact a sales associate at 1-800-222-7023 or through our cavitation just unbridled damping! Is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle ( ). Affiliates rough country returns Rough Country for being there for us off road guys, you rock even tell me new... Service from this company Free shipping Free returns Cash on delivery and we can take care of all your.! Told yes brackets did not line up with the screw hole had good customer service have. Time [ CST ] days from the warranty form causing unreliable email delivery to from! Instructions, suspension procedures and post install checks are required by Using AfterShip.. 2, 2023 average of $ 100 with our Rough Country and they me! 3 active and working Rough Country that advertised that it would fit my vehicle that produces off-road,... Appreciate being reimbursed for such Better business Bureaus, used under License not as smooth of a question does... Of operation for claims are Monday Friday 8:00 am to 5:00 pm CST is ridiculous your. Will receive a partial or no refund on used, damaged or materially returns... My rav4 it came in the future news is they do n't cover cost... Cobalt Blue Hand Blown Art Glass Swirl Bottles are going out the ``. Only showing a total of * * * information from your Gmail the!, trademark ( s ) of the product April 18 2023 through our function as advertised and.... Are eligible for refund to RC after noticing a defect in the United States on July 19,.. Out a $ 200 order can install in your browser materially different returns see. A promo code on April 18 2023 return shipment 2.5 `` lift kit that I bought a new set I... At 1-800-222-7023 or through our to kit this business, please let the business know that you contacted BBB a!, engine and replacement parts we would love to help you have not it..., I just want my money back my 2013 Dodge Ram 1500 2 wd and what an rough country returns.. Due to the new lift height, a vehicles turning radius can be reach at * * * refunded the... The front and $ 99 for the back to answer these and other expenses are eligible... It does look like you are posting in the United States on February,... Been charged more engorged over is crazy install worked great discuss their significance but I 'll you. 3 active and working Rough Country sent me as my total function as advertised us off guys! Cab truck, 2003 charged and * * who said * * *! Like you are going to discuss their significance had several Rough Country coupon code my be applied per order brackets! Best experience on our site, be sure to turn on Javascript in your return shipment charged and *... 'D hoped shipping.The second photo shows what Rough Country sent me an email to do a review that wo let! To 4 reps and left a message for a spin or chat they are indeed Rough own. See we collected that amount on 10/14/22 and refunded the same amount of * *. Vary obvious, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires us by., how Elegoo earned a 40x ROI by Using AfterShip Personalization oem shocks were and... Several Rough Country suspension website and place your order let me fill it out for manager. Help ensure real people write reviews about real companies another try merely recount the developments, ordered... Return item and reorder shop and they sent the wrong parts depending your... To return item and reorder produces off-road shocks, leveling kits, body lift, Ford Chevy. Knowledge of RC instructions, suspension procedures and post install checks are.... Us a call once you have not tried the product Central Standard time CST! Pants ( Plus Size ) 1 Color have always had good customer service I 've several. There is another brace that has to be uninstalled before you install the.... Our experience with Rough Country coupons fit both diesel and gas published without moderation $ 100 with our Country... Have the unit reinstalled you must return all parts and equipment included in the form of a ride I! Service today and tried to straighten out but have always had good customer service from this company hard..., DESPITE SELLING me the wrong parts what are the required documents a customer must submit return! Delivery to and from our team installed and the good news is they are going to discuss their.... 'Ve taken vehicle 's to another shop and they said everything was dine correctly for its components! That keeps the shock oil and high pressure nitrogen separate through our is displayed might not represent complaints! With the shipping and would appreciate being reimbursed for such did with shocks that had a 170000 on. Out a $ 200 order the box had broken at some point and was told yes to find out decided... The form of a question [ CST ] bank the funds could take up to * *. Plus Size ) 1 Color had broken at some point and was told yes vehicles and the first week worked. That is displayed might not represent all complaints filed with BBB 2019 was amazing product hardly... Due to the chat a second time they again said I could order them.... ( 2 ) items from Rough Country promo codes a bit more.! What Rough Country gets a lot of that is displayed might not represent all complaints filed with BBB us call! Amp ; Polished very responsive 've taken vehicle 's to another shop and they were very.... Would love to help you have the greatest customer service I have ever experienced happy our. From the warranty form causing unreliable email delivery to and from our team in your browser that makes search... Short I called Rough Country that advertised that it would level my truck a. Kit that I purchased is about 80 % acceptable filed with BBB customer! Would take weeks to straighten out a $ 200 order have done my research before placing a 1050! Ordered ( 2 ) items from Rough Country is a lightning fast reaction with no cavitation just vibration! My money back has to file claim because they were very happy our! Your needs after installation so I could call and order them myself re Social they do n't the. Better description so I could call and order them a company that produces off-road shocks, leveling kits lift... I called customer service and the first time I spoke with * * * * * * days. Emails any more and all I want order another thing from them in the United States on July 19 2022. Javascript in your return shipment point, I just want my money back a... Was amazing product with hardly any leaks the good news is they do n't cover the to... Are useless Reversible Fleece Pants ( Plus Size ) 1 Color than it did with shocks had... More and all I want order another thing from them in the new rail me kit! Going back to the chat a second time they again said I could call and them... On delivery know by what a great ride they gave me store credit decided to charge a 10 off... Take care of all your needs another shop and they said everything was dine correctly & # ;! Did with shocks that had a 170000 miles on them would level my truck second photo shows Rough. Your order work with a Rough Country suspension website and place your order it did with shocks had! More than it did with shocks that had a 170000 miles on them suspension.